Ruggish products are shipped (within the US only) from Los Angeles, California via USPS, FEDEX or UPS. We are working hard to fulfill orders within 3 business days, with a 3-5 day transit time.

Your satisfaction is our highest priority!  If you are not satisfied after 14 days of receiving the product, you can submit a return request here.  Once we receive the product in like new condition and original packaging, we will offer a full refund.