Ruggish products are shipped (within the US only) from Los Angeles, California via USPS, FEDEX or UPS. We are working hard to fulfill orders within 5 business days, with a 3-5 day transit time.

Your satisfaction is our highest priority!  If you are not satisfied, and notify us (at within 14 days from receiving the product, we will offer a full refund once the product is returned in like new condition, in original packaging.