Refund policy
Our quality control team does a detailed review of each and every package before it ships out, ensuring us that a quality product is coming your way.
If you receive the product and are dissatisfied for any reason, please reach out to us directly at Hello@RuggishCo.com for further instructions (please do not send your purchase back without notifying us).
We offer a 14-day return policy, with a full product refund (return shipping not included).
To be eligible for a return, the item must be unused and in the same condition that you received it, in original packaging.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7-10 business days.